Concierge
A chatbot that sells, not just answers.
Concierge knows your products, prices, stock and customers, talks like a human on WhatsApp and your website, spots buying signals and helps at the right moment. Want to talk to a person? Your team calls back with the full conversation already on screen.
- Image recognition
- Callback
- Dashboard
The reason
Why we built Concierge
Customers expect an instant answer, also in the evening and at weekends. Customer service drowns in questions a system can answer, while buying moments are lost because nobody responds in time. We built Concierge so your team can focus on what people do better: advising and building relationships.
What it does
Knows your business
Products, prices, stock, customer profiles and conversation history. Your past collections too: photos are understood, so one picture is enough to find the right product.
Talks like a human
A natural tone in your brand's style, in your customer's language. It introduces itself as a digital assistant and knows when to hand over.
Sells proactively
Spots buying signals, quotes the right price for this customer, suggests a fitting addition and prepares an order or quote for confirmation.
Handover without friction
Want to talk to a person? Concierge asks: "Shall we call you on your number?" Then the system calls your team. They see the full conversation and a short summary on screen and call the customer. No "could you explain that again".
How it works
- 01
A customer sends a message via WhatsApp or your website.
- 02
Concierge helps right away with your data and lines up buying signals in the dashboard.
- 03
Rather talk to a person? Your team gets a call, sees the summary and calls the customer.
The dashboard
Your team stays in control
Read along, take over, callback requests, buying signals, most asked questions and a knowledge base you maintain yourself. You see what customers want before they order.
For whom
B2B wholesale and brands
Order support, stock and prices per customer, retailers helped around the clock.
Hospitality and hotels
Reservations, group requests and questions about packages, in every language.
Luxury and retail
Personal service at scale, with handover to a real advisor.
Try it yourself
See Concierge in action
Request a live demo. We show how Concierge responds to real questions from your industry, including the moment your team gets the call.
Request a demoSafe and responsible
Your data stays yours. Data processing agreement as standard. Customer data is only available after verification. Concierge introduces itself as a digital assistant and always points the way to a person.
Frequently asked questions
Does Concierge work with my existing systems?
Yes. We connect to your webshop, ERP or B2B portal. If needed, we start with a daily export.
Does the chatbot really talk like a human?
It talks naturally and in your tone of voice, and always honestly says it is a digital assistant.
What happens to my customer data?
It stays yours, is processed under a data processing agreement and is only available after the customer is verified.
How fast can we go live?
A pilot based on a data export can be running within a few weeks.
What does it cost?
A fixed monthly price, tailored to your situation. No hours.
Discuss Concierge with our team
Tell us where your customer service gets stuck, and we'll show what Concierge can do for you.
For every company, every team, every irritation
We solve irritations with software.
Automating, connecting, simplifying: if something costs you time, money or energy, we build for it. From one smart step to a complete platform. If it can be imagined, we can probably build it.
Custom chatbots
Assistants that fit your knowledge, customers and processes.
More informationAI-driven software
Turn your expertise into a smart tool, platform or application.
Automation & integrations
Connect systems and take repetitive work off your team's hands.
Less work, lower costs
Strike out manual steps and see what that returns in time and money.
No challenge is too bold. Tell us what you're facing, and we'll explore what's possible together, from the first idea to a solution that works.